Shipping Policy

All items are shipped using the United States Postal Service (USPS), the United Parcel Service (UPS) or Dalsey Hillblom Lyn (DHL) for select International orders.

If your order requires expedited shipping (2-day or overnight delivery), please contact customer service at: (877) 782 - 6737.


Customs Information for International Orders
All customs fees are the responsibility of the customer. Please contact your postal carrier if you have any questions regarding customs fees.


Do you offer expedited shipping?
Yes! If you have special handling instructions or would prefer to use one of the expedited shipping methods listed below, please call us, toll-free at (877) 782 – 6737

We offer:

  • 3-day delivery
  • 2-day delivery

*For expedited shipping, a $5 service charge may apply.


What are my shipping charges?

Shipping charges are calculated by weight, shipping destination, and speed. You will be able to select the best delivery method suitable to your needs at checkout. 


How long will my order take to ship?

If you choose Priority shipping:
Domestic orders usually arrive within 3 - 6* business days.

If you choose Standard shipping:
Domestic orders may take up to 7 - 14* business days to arrive.

To find out when your subscription will begin, click here.


*Shipping estimates are subject to availability. If any of the items you ordered are unavailable or out of stock, the expected time of delivery may be longer, and we will make at least one attempt to notify you of this by telephone or email.

Postal Carrier Delays

Sometimes the postal carriers we work with experience delays that are outside of our control. We thank you in advance for understanding any extra delays caused by increment weather in your area, COVID measures/high volume, and seasonal rushes that keep our postal carriers extra busy during the holidays, once your package is out of our hands and in theirs.

How to Contact Us


What if I never receive my package?

If an order does not reach you, it may have been lost in the mail, or delivered to an incorrect address. In either of these cases, you may be eligible to have a replacement shipped to you. Please contact customer service with the following details:

1) Customer's Full Name
2) Order #
3) Date of Purchase
4) Shipping Address


To be eligible for a replacement shipment, you must make a claim — by notifying our customer service team — within 60 days of the date of purchase.

About Subscription Delivery & Replacements

New issues should arrive within the first week of the month your publication is released. Please add up to two weeks for international delivery.

See also: When does the next issue of my favorite magazine come out?

Stampington & Company cannot be held responsible for postal delays due to increment weather, rapidly evolving COVID measures and restrictions, or circumstances outside of our control.


Subscription Replacements

If your magazine has not arrived by the 15th of the month, please contact our customer service department, so we can check to make sure nothing is amiss with your subscription, and determine if you're eligible for a replacement copy.

 

International subscribers are eligible to receive a digital version of the magazine as a replacement if one attempt has already been made to deliver the print edition to you.